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Pay again

New Here ,
Jun 23, 2023 Jun 23, 2023

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Hi I'm trying to upload a video with premiere features which I already have a subscription for and currently trying to purchase again because it's not letting me finish my video

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Error or problem , Export

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correct answers 1 Pinned Reply

Adobe Employee , Jun 25, 2023 Jun 25, 2023

Hi there! Sorry about the issue. Do you see any error messages? What type of subscription do you have? 

Let us know.

 

Thanks,

Kartika

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Adobe Employee ,
Jun 25, 2023 Jun 25, 2023

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Hi there! Sorry about the issue. Do you see any error messages? What type of subscription do you have? 

Let us know.

 

Thanks,

Kartika

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New Here ,
Jun 25, 2023 Jun 25, 2023

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I have the app premier rush & I bought the 34.99 premium subscription

Get Outlook for iOS<>

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Adobe Employee ,
Jul 10, 2023 Jul 10, 2023

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Hi @edgar30691227krbh,

Are you saying you have the Creative Cloud "All Apps" plan, or just Premiere Rush Premium? I'm confused on which plan you actually have.

 

Thanks,
Kevin

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