• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Premiere not support

New Here ,
May 23, 2022 May 23, 2022

Copy link to clipboard

Copied

E7E500F7-65E0-4D06-BB86-00D65809E225.png

TOPICS
Error or problem , How to , Mobile version

Views

141

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 23, 2022 May 23, 2022

Copy link to clipboard

Copied

Hi there!

Thanks for sharing the screenshot. Which device are you using for Premiere Rush? What type of media files are you importing (codec/ format, frame rate, frame size)?

 

Let us know.

Kartika

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 23, 2022 May 23, 2022

Copy link to clipboard

Copied

iPhone 13
960×720 98KB

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
May 23, 2022 May 23, 2022

Copy link to clipboard

Copied

LATEST

Is this media that you filmed using your iPhone 13? If so, try going to the Settings app on your phone. Then go to the Camera settings and open "Formats" and switch to "most compatible." Videos should import after that.

If you didn't use your iPhone to film the clip, what did you use? 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines