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Kartika Rawat
Community Manager
Kartika RawatCommunity Manager
Community Manager
May 23, 2022

Hi there!

Thanks for sharing the screenshot. Which device are you using for Premiere Rush? What type of media files are you importing (codec/ format, frame rate, frame size)?

 

Let us know.

Kartika

Ł
Łáxëšh24565238xh36Author
Participant
May 23, 2022
iPhone 13
960×720 98KB
caroline_edits
Community Manager
caroline_editsCommunity Manager
Community Manager
May 23, 2022

Is this media that you filmed using your iPhone 13? If so, try going to the Settings app on your phone. Then go to the Camera settings and open "Formats" and switch to "most compatible." Videos should import after that.

If you didn't use your iPhone to film the clip, what did you use? 

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