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Premiere Rush Freezing Constantly

New Here ,
Apr 01, 2022 Apr 01, 2022

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Using Premiere Rush on a desktop and everytime I add a graphic or title slide it freezes and have to restart. 

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Crash , Freeze or hang

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Adobe Employee ,
Apr 01, 2022 Apr 01, 2022

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Sorry to hear that! Can you give us full details about your computer? What kind of graphic are you using? Is it a standard JPEG or PNG file? Please give us more information so we can help you.

 

Thanks,
Kevin

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Community Expert ,
Apr 03, 2022 Apr 03, 2022

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Can you give us a few more details to help troubleshoot?

At one point does it stop working?

Have you made sure to have a solid/stable internet connection to make sure it FULLY SYNCS to your Creative Cloud account? It may be getting caught on incomplete uploads (especially the more files or longer the video(s) you have). Look for the blue circle in the upper right corner to check the sync completion status (right next to the undo/redo arrows).

Hope this helps!
Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!
Anissa • @anissat

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