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Participant
April 1, 2022
Question

Premiere Rush Freezing Constantly

  • April 1, 2022
  • 2 replies
  • 143 views

Using Premiere Rush on a desktop and everytime I add a graphic or title slide it freezes and have to restart. 

This topic has been closed for replies.

2 replies

anissa_thompson
Community Expert
anissa_thompsonCommunity Expert
Community Expert
April 4, 2022

Can you give us a few more details to help troubleshoot?

At one point does it stop working?

Have you made sure to have a solid/stable internet connection to make sure it FULLY SYNCS to your Creative Cloud account? It may be getting caught on incomplete uploads (especially the more files or longer the video(s) you have). Look for the blue circle in the upper right corner to check the sync completion status (right next to the undo/redo arrows).

Hope this helps! Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!Anissa • @anissat
Kevin-Monahan
Community Manager
Kevin-MonahanCommunity Manager
Community Manager
April 1, 2022

Sorry to hear that! Can you give us full details about your computer? What kind of graphic are you using? Is it a standard JPEG or PNG file? Please give us more information so we can help you.

 

Thanks,
Kevin

Kevin Monahan - Sr. Community and Engagement Strategist – Adobe Pro Video and Audio
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