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I am using Rush on Windows. Before this I have never had these kinds of problems but suddenly Rush keeps crashing when I try to export a video. It always happens when the rendering is almost done and then I am left with two seperate exported files: one AAC and the other M4V. My Rush is up to date and I tried loging out, restarting my computer then loging back in but the results are still the same. The video is only little over 3 minutes long and i have exported much longer ones before.
Hi @Magoriiiiiii,
Thanks for the question. Welcome to the forum. What happens if you let these files rest for a few minutes? I have seen this before where the audio and video files are still being joined into a single file. Give it some time after the export, and then report back and we'll continue troubleshooting.
Thanks,
Kevin
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Hi @Magoriiiiiii,
Thanks for the question. Welcome to the forum. What happens if you let these files rest for a few minutes? I have seen this before where the audio and video files are still being joined into a single file. Give it some time after the export, and then report back and we'll continue troubleshooting.
Thanks,
Kevin
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Hi,
thank you for getting back to me so fast. I let the files rest for over an half an hour - still two separate files.
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I suspect the AAC audio. What device or camera are you shooting with? Let me know. A test file of your source footage would be great to have. PM me a link or put it here if you don't mind. Happy holidays.
Cheers,.
Kevin