That's pretty odd, @usert4ken. It should work. Contact us here: https://helpx.adobe.com/support.html. Ask the live agent (once they appear) for the video queue. Insist on reaching our team, as we are specially trained. We are available 7AM to 7PM M-F PST. I hope we can help you.   Thanks, Kevin   ... View more

Hi @Optimistic_yogi0785, Are you on iOS 18.3.1? Let the community know.   Thanks, Kevin   ... View more

Hello, @petr_6580, Which version of iOS are you using. Sorry for the problem. I hope the community can assist.   Thanks, Kevin   ... View more

Hi @isanchez6, Thanks for the message and welcome to the community. Do you have any other information to share? Have you tried switching off HDR video in the same settings? I hope the community can assist.   Thanks, Kevin   ... View more

Nothing automated that I know of, dylan. Sorry! I hope the community will chime in with an option for you. Typically, I just look down at the gaps in the waveform and pick the final one. Does anyone else have any ideas for dylan? Hope we can help you, sir! Take care.   Thanks, Kevin   ... View more

Hey cmatts, Thanks for the question. See if this discussion helps solve the issue: https://adobe.ly/4i5yQUd. Let us know.   Thanks, Kevin   ... View more

Thanks for the question, @PS Motion. My name is Kevin from Support, and I'm a moderator here. While we await an answer from our community, is it possible to share the file with us? If it needs to remain private, you can PM me, and I'll pass it along to the team. It sounds like you may want to create a more simple version of the comp to see if you can find a better workflow. Many people are using DUIK or Character Animator for some of this work. That may be another idea for you to try while we await a response. I hope we can help you shortly.   Take Care, Kevin   ... View more

Thanks for the question, Nathan. Welcome to the forum. I am Kevin, a moderator here. It sounds like you have a scripting question, which is outside my purview here in support. We'll have to await assistance from the community or from the team. Please check our scripting guide: https://adobe.ly/4iriuVG. That may help. I have heard that the app.scheduleTask() might be the code that could control a script's timing to run after the render is complete. As to running anything while rendering that would not touch the UI, I suppose it's possible, but we'll have to wait for the experts to comment. I hope the community can assist you shortly. Take Care.   Thanks, Kevin   ... View more

Hi Dylan, Welcome the forum. Looks like an interesting video. I love music creation tools. Very cool.   For a single person, an AI assisted plug-in for multicam might not be too useful, but you can check out https://adobe.ly/41ivPsA. I've not tried it but looks useful for some applications. There's no native way yet, but you can always file a feature request. I hope you can find a way to make your multicam workflow even better. Please share as you are cooking up the best way to do what you like. I hope we can help you here.   Thanks, Kevin   ... View more

Hello @jenna_0636, Thanks for the question and welcome to the forum. Follow Ann's suggestion to use After Effects. Do a tutorial search on using the "Audio Spectrum" effect. It's fairly easy to implement there. If you need help, our After Effects forum experts await your queries. I wish you luck.   Thanks, Kevin   ... View more

Hello @Joshua26061534c1f9, Thanks for the question and welcome to the After Effects forum. Glad to have you here. My name is Kevin, and I'm a moderator here. This is a user-to-user forum, if you were not aware. However, the product team does contribute from time to time.   I'm not an expert in either Javascript or ExtendScript coding skills, so I'm afraid I have to ask for your patience as you await a viable workflow. I assume that the Javascript portion of the code would be for downloading the file and then once it is saved, you can then use ExtendScript to integrate it into an open composition.   I hope the community can help you here shortly. Sorry for the delay.   Thanks, Kevin   ... View more

Hi @Elmar279773436l0l, Thanks for the question. See if this discussion might solve your issue: https://adobe.ly/4ioSXMP. Let us know.   Thanks, Kevin   ... View more

Hi Charles, See if the preset works but keep in mind the balance between bit rate and file size. Make sure it is less than 4.7 GB or you'll need to break it into two discs at decent quality. Find out more info from the client and we can assist you. I hope we can help.   Thanks, Kevin   ... View more

How are you scaling, via the intrinsic controls or with the Transform effect, @meganice? Let us know.   Thanks, Kevin   ... View more

Hi @HeyEditor, Welcome to the forum. See if this article helps you: https://adobe.ly/3Xqj7qK. Let us know!   Thanks, Kevin   ... View more

Hi, Thanks for the message. See this article; https://adobe.ly/41n61vh. I hope it helps.   Thanks, Kevin   ... View more

Hi @Guillaume30883528kcuh, Thanks for the post and welcome to the forum. I am Kevin from Support, a mod here. I appreciate you filing the bug report and providing all the details here. I hope the team will answer you shortly. Sorry for the problem.   Thanks, Kevin   ... View more

Hello @micki_a, Thanks for the question and welcome to the forum. It's a bit of an unusual one for our user-to-user forum here, where we troubleshoot issues with the software. In this case, I would direct you to Adobe's legal resources page here: https://adobe.ly/4krBqFB. I hope the contacts on that page can serve you better. Sorry for the hassle.   Thanks, Kevin   ... View more

Hello @Arlingodwin, Thanks for the post and welcome to our user-to-user forum. In order to help you better, please give the community more information. See, How do I write a bug report? To troubleshoot, I suspect that you are pressing the system by serving up scaling, effects processing, and other GPU-centric and RAM hungry processes on a feature-length sequence. You may need to change your workflow for export or bolster your hardware. Info about your hardware would be useful for a diagnosis. I hope we can help you.   Thanks, Kevin   ... View more

Hi @Filippo22623473f3vb, Thanks for the response. The team looked at a crash report you generated internally and cannot determine an exact cause unless you can provide steps to make the crash recur. What editing steps are you engaging in when that happens? You might try resetting preferences and deleting the media cache. Press Shift at launch to get the Reset Options dialog box open and perform the steps from there. I hope that works. If not, let us know any steps to reproduce the issue. I hope we can help you determine what is going on here.    Thanks, Kevin   ... View more

Hello @PatrickPML, Thanks very much for the post. I apologize that our assisted support team did not provide a satisfactory solution. I asked the product team and they acknowledged that this might be related to a recent bug. It is under investigation. The product manager said he apologizes and asked to use https://adobe.ly/3DjRx7v while the bug is being fixed. Not the best solution, for sure. I hope the issue is fixed shortly. I apologize for the disruption.   Thanks, Kevin   ... View more

Any subtitles or video effects going on?   Cheers, Kevin   ... View more

Hi @tomas_0489, Thanks for the report. I'll have the team take a look.   Thanks, Kevin   ... View more

Hi, May the team have details on the stock footage media? It seems like an odd frame size. Is it H.264 or HEVC? Where did you get the footage from? Have you tried transcoding the media to an editing codec, like ProRes? Do Sequence Settings match the clip settings? Let us know.   Thanks, Kevin   ... View more

And what kind of media (the camera you shot with, the format it recorded, etc.)? Thanks for the information.   Kevin   ... View more

Hi @Suraiya A, Thanks for the question. Can you give us more information about your system and media? Let us know, so we can help.   Thanks, Kevin   ... View more

Hello @evelyn_6350, Thanks for the question. Since it is about Automation Blocks, we'll have to await a response from our Adobe Expert @Mathias Moehl, however. I'll have to ask for your patience as he lives overseas, as it may take some time for him to respond. I hope that's OK. Sorry for the frustration.   Thanks, Kevin   ... View more

Dear @Filippo22623473f3vb, Thanks so much for the report. I appreciate the information you provided. The team may need more details, like the format of the media. See, How do I write a bug report? I hope the team can help you shortly. Sorry for the hassle.   Cheers, Kevin   ... View more

Hi @Geoffco, Thanks for the post. I'm Kevin from support, a moderator here. Can you give the team added into, such as the format of your media? See, How do I write a bug report?   I hope we can get a response for you shortly. I apologize for the hassle.   Thanks. Kevin     ... View more