"No files to show" in every folder

[Nigel254863381ruy]

I've seen some older discussions around this but none of the solutions there (closing Dropbox, checking and unchecking read-only) work for me.

I'm getting the message "No files to show" in every folder on my hard drive and any attached SD cards. The specific files I want to import are .avi files. Lightroom can see these files OK and I can open them in Photoshop but Premiere Rush just cannot see the files.

Is there an option somewhere I'm missing?

Windows 11 Desktop

[Nigel254863381ruy]

Adding a screenshot

[Nigel254863381ruy · Accepted solution]

Turns out Premiere Rush does not recognise .avi files, in order to make the files appear you need to convert .avi files to something it can handle. I used Adobe Express.