Rush crashes when I go to share

[Rebekka23294555867o]

Hi, after editing my videos, I want to click share, but then Rush crashes everytime. I have the latest update of the program, and I've tried to run it as an administrator. Any ideas of what to do? 

[Kartika Rawat]

Hi Rebekka23294555867o!

Sorry about the crash. Which device are you for Premiere Rush? Does it happen while working on a specific project?

Let us know.

Thanks,

Kartika

[Rebekka23294555867o]

Hi Kartika. 
I'm using a desktop - thinkpad. 
It happens for all projects when I want to go to "share". 
I hope you can help me, 

Rebekka

[Rebekka23294555867o]

Hi again Kartika. 

The two newest project that I made does not show when I go into my Rush-accounting through other devices (I tried my Rush phone app and also tried a different desktop device). Maybe the issue is related to that? 

On my normal desktop it crashes when going to "Share" nomatter if it one of the 2 new projects or old ones. 

[Rebekka23294555867o · Accepted solution]

It was a sync problem - now fixed

[AlessandraKal · Accepted solution]

Ciao, ho avuto lo stesso problema (oppure errore "impossibile esportare il video") quando uso media modificati dallo smartphone.

Es. modifico colore, effetti in iPhone e DOPO importo quel media in Rush.

Ripristinando l'originale ho risolto.