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Rush export hangs on iOS with iPhone XS

Community Beginner ,
Jan 29, 2019 Jan 29, 2019

Trying to export my 1st project in Rush on iPhone XS, but it seems to get hung up at last 5% or so of progress.

(Its about 5 min long with 2-3 edits, some light graphic elements.)

I started over and gave it like 2 hours but seemed to hang at same spot

How long should something this take to render/export?

801
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correct answers 1 Correct answer

Adobe Employee , Feb 07, 2019 Feb 07, 2019

Awesome, thanks so much. And has performance improved at all? There's a 1.0.3 update that became available this month, maybe that will function better. Would you mind updating the app and seeing if the most recent version is better than the last one? 

Caroline

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Adobe Employee ,
Jan 29, 2019 Jan 29, 2019

Hey AnonymousStars!

Shouldn't be taking that long, for sure.

Was this footage also shot on the XS? I wonder if it would export if you opened the project up on a computer.

Caroline

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Community Beginner ,
Jan 29, 2019 Jan 29, 2019

yeah it was, I mean I guess I could just export the clips and do it in premiere on my laptop, but was wanting to give Rush a try on the phone, to see if it would speed up the workflow for little social media projects on the fly...I like the little graphic presets that fly in, but kinda disappointed so far with the last step...

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Adobe Employee ,
Feb 07, 2019 Feb 07, 2019

AnonymousStars

We're doing some research on improving Rush function on the iPhone X! Could you let me know what version of Rush you were using?

Caroline

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Community Beginner ,
Feb 07, 2019 Feb 07, 2019

Version 1.0.2 (358)

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Adobe Employee ,
Feb 07, 2019 Feb 07, 2019

Awesome, thanks so much. And has performance improved at all? There's a 1.0.3 update that became available this month, maybe that will function better. Would you mind updating the app and seeing if the most recent version is better than the last one? 

Caroline

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Community Beginner ,
Feb 07, 2019 Feb 07, 2019

ok, updated and trying again

fingers crossed

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Adobe Employee ,
Feb 07, 2019 Feb 07, 2019

Let me know! GOOD LUCK!

Caroline

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Community Beginner ,
Feb 07, 2019 Feb 07, 2019
LATEST

OK, that worked!

thanks!

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