Rush Exports

[default8drj8k0rb67h]

Hi! I pay for the Creative Cloud All Apps plan, and I just downloaded Premiere Rush. It says I only have three exports available, though. I thought the All Apps plan included this program. I'm wondering if this is a glitch, or if I have to upgrade my plan to use it. Thanks in advance for your help!

[petergaraway · Accepted solution]

Hi there! That should not be the case. Please try signing out and back in and make sure to use the correct Adobe ID. 

What device/computer is this happening with? 

Thanks!

Peter

[default8drj8k0rb67h]

Hi there! Thank you so much for the information! I uninstalled the program and reinstalled it and it's fine now. Appreciate your help!

[petergaraway]

Great! Thanks for letting us know. 

[YuHorng5C2A]

I am having the same issue.  Uninstalled and reinstalled and it is still popping up. 

[PJR!]

I'm having a similar issue. I am supposed to have unlimited exports with my Adobe plan. When I hit the share button, I'm only offered the option of upgrading. The options of exporting to mp4 or a sharing app have disappeared. If I were to delete Rush and reinstall it, what would happen to my existing projects? They do not appear in my saved projects in my CC account.

Thanks.