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Rush video editor is crawling !

Explorer ,
May 30, 2022 May 30, 2022

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For the past couple of months I've noticed that any video in the editor is just CRAWLING.

Most of the time I edit a video, the video portion is choppy and almost always appears to be BEHIND the audio.

I don't know if the software is getting way ahead of my hardware. I've also checked my drive space, and I have 25GB at the moment.

Is anyone experiencing this video lag?

 

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Freeze or hang , Hardware or GPU

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Adobe Employee ,
May 31, 2022 May 31, 2022

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Hey there, can you share your hardware details (OS, RAM, CPU, GPU) so we know what we're working with? What type of video are you editing – what did you use to record it? 

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Explorer ,
Jun 02, 2022 Jun 02, 2022

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Hi there,

I'm on Win 10 with 16MB RAM

I have an Asus i7-7500 @2.7Gz

500GB standard drive

Intel HD graphics 620

 

Mostly I use my S9 to record videos; sometimes power point with video recording options on each slide. So the output video files are mp4.

thanks,

Bob

 

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New Here ,
Jun 05, 2022 Jun 05, 2022

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Same - just updated components because it was time and hoped that might resolve the issue but it is still horrible.  Projects will barely load - freezes and crashes especially when on the home screen.  Went back a few versions and it resolved but then I couldn't open some projects because they were created after the update.  

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Explorer ,
Jun 07, 2022 Jun 07, 2022

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At this point I honestly DON'T know what to do. I just think that the software is getting to "fat", and hogs a lot of memory. And so my machine just can't keep up. I think rebooting helps for a bit...something I should test again...however annoying that is.

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Community Expert ,
Jun 08, 2022 Jun 08, 2022

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Hi @robertmazzo & @dillingerstudiosmn -

It may help to check your Preferences and try toggling the Video Rendering and Playback settings: 

anissa_thompson_0-1654707185307.png

(If you change a selection, be sure to RESTART Rush and make sure that after re-opening Rush and your project, that you give it time to FULLY SYNC before starting to edit again.)  Hope this helps!

Hope this helps!
Make sure to press "✔ Correct Answer" on this post if this answers your question. Happy Creating!
Anissa • @anissat

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