Copy link to clipboard
Copied
I have a 2021 MAC running sonoma 14.4.1 and rush wont even open anymore. One day it was fine The next I get either the spining wheel of death or an error message saying it cant open.
WHAT IS GOING ON
Hi @kim35825647wmp3,
Sorry for the hassle. Have you tried reinstalling the application? Let us know if it helps.
Thanks,
Kevin
Copy link to clipboard
Copied
Hi @kim35825647wmp3,
Sorry for the hassle. Have you tried reinstalling the application? Let us know if it helps.
Thanks,
Kevin
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Pretty weird. What kind of footage are you usually editing? Is it from a mobile device, or is it from a pro camera?
Copy link to clipboard
Copied
Copy link to clipboard
Copied
Are these 4K 10-bit 4:2:2 HEVC files? 10-bit HEVC 4:2:2 is not supported. Can you try 4K 8-bit 4:2:0 H.264 files instead?
Thanks,
Kevin