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Several of the Premier Rush Services I have Been Using Now Must be Upgraded and Cost Extra

Explorer ,
Dec 25, 2022 Dec 25, 2022

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Did I miss something with my CCAccount?  I don't have the Starter Version.

I used to be able to automatically adjust the audio in a video and now it is a pay upgrade.

Seems to me that a feature you have always had should not require a fee.

That is just common sense.  

Help!  Thank you!

 

phillipp97141014_0-1672014920622.png

 

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Community Expert ,
Dec 28, 2022 Dec 28, 2022

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If you're not using the free Premiere Rush Starter version, then you should have access to all the Premiere Rush premium features & content.

MyraFerguson_0-1672281936810.png

 

I'm wondering if you're not logged in. Or maybe try signing out and signing back in via the Premiere Rush Help menu.

 

 

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Explorer ,
Dec 28, 2022 Dec 28, 2022

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Hi Myra,

I will try your suggestion and ensure that I am logged into my account.  The screen shot I inserted in my original post indicates that I have an Updated Premier Rush, not starter.  This was really an odd situation.  When I went to add titles or adjust the volume it showed a blue icon and said that was a Subscription feature.  I have used Premier Rush dozens of times w/o seeing anything blue.  Darn interesting.  I will report back.

Phil 

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