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Export is purple/green and then pc freezes

New Here ,
Nov 02, 2018

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Hello, I have a windows pc with raedon 18.10.2 running, intel core i5-7400.

I just downloaded rush cc and I added clips, made a video and exported perfect. Went to make a second video and everything worked fine and then it exported with a green and purple haze over it (ruining one of my free downloads) Also, same type of clips as the first video (all from twitch.tv). Then I go to make a 3rd video to test it and it freezes then crashes my pc. After doing this 10 times I uninstalled and reinstalled the program. Great, works fine. But now it won't export without the haze again. My drivers are up to date (I checked again) and I didn't change anything from the first video to this one. Can someone help? This is a great program for me since I like them simple, so I wanted to test before buying.

I tweeted at adobe care and they told me to come here.

Thank you!

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Export is purple/green and then pc freezes

New Here ,
Nov 02, 2018

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Hello, I have a windows pc with raedon 18.10.2 running, intel core i5-7400.

I just downloaded rush cc and I added clips, made a video and exported perfect. Went to make a second video and everything worked fine and then it exported with a green and purple haze over it (ruining one of my free downloads) Also, same type of clips as the first video (all from twitch.tv). Then I go to make a 3rd video to test it and it freezes then crashes my pc. After doing this 10 times I uninstalled and reinstalled the program. Great, works fine. But now it won't export without the haze again. My drivers are up to date (I checked again) and I didn't change anything from the first video to this one. Can someone help? This is a great program for me since I like them simple, so I wanted to test before buying.

I tweeted at adobe care and they told me to come here.

Thank you!

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Nov 02, 2018 0
Adobe Employee ,
Nov 02, 2018

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Hey Samantha!

Have you tried changing the render settings?

Resolution for an issue where green, purple, or pink haze appears in the Source or Program monitors,...

Let me know!

Caroline

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Nov 02, 2018 0
New Here ,
Nov 02, 2018

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I am downloading the intel driver now, I apparently missed that one. I will let you know when its finished.

Thank you!

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