Error in new Snippet Categorization with 2022.3

[RoboKopp]

Hello, I have just updated from 2022.2 to 2022.3.93. I have no snippets and no snippet categories in my project. The version control system git is active on my RoboHelp-Project-Folder. When I revert a complete file from my Changes while RoboHelp is running, it adds an entry with the path of the reverted file into ''settings\snippetcategories.xml", its content is like this then:

<?xml version="1.0" encoding="UTF-8"?>
<categories>
  <category name="default">
    <snippet>../contents/Stammdaten/Einkauf/Bestellart/RK_Allgemein.htm</snippet>
  </category>
</categories>

 Why, it doesn't make sense 🙂
Did not have this behaviour before the update and now it is reproducible.
The error disappears when I add some stuff to snippets..

[RoboKopp]

It happens not only on revert, also when a file is moved/deleted in filesystem while RoboHelp is running.

[Jeff_Coatsworth]

Haven't heard anything about that mentioned before - is it having any effect or is it just odd?

[RoboKopp]

I havn't see an effect inside RoboHelp yet, but it is is annoying that the file is listed as modified in git.

[Jeff_Coatsworth]

If you mock it up outside of GIT, does the same thing occur? If so, then I would probably bring it to the RH folks attention by logging an issue with the Tracker (https://tracker.adobe.com/).
(Just posting about it here is no guarantee that any Adobe person will see it)

[RoboKopp]

The magic also happens without git or file explorer, just using RoboHelp with a new project, look at my gif I have attached. What do you think about it?
I can create a bug ticket, what is the right "Component:" for it, "Application", "Authoring"?

[Peter Grainge]

I wouldn't go for a bug report to start with, unless you want to wait a long time. Let Support do that if they agree it is a bug, hopefully they will find otherwise and help you find a solution quicker.

I suggest for this one you need to go to Adobe Support. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[WoutJacobs · Accepted solution]

The snippetcategories.xml file is known to be a bit buggy (if your issue is what I think it is). The bug was logged in https://tracker.adobe.com/#/view/RH-12039 and should probably be fixed in the next release.

If you don't need everyone in your team to have the same categories, you can add the file to gitignore.

[RoboKopp]

Ok, thank you for this info.
Gitignore is a little bit dangerous cause it is our backup to push the files to git-server, but we will arrange ourselves somehow.

[Sylvio @ GRICS]

Thanks for submitting this! I'm also experiencing the same issue. This greatly impairs collaboration with any source-control tool, including Git. Anyone who is also impacted, please follow the link and go vote!

[Peter Grainge]

No need to vote on this one. Adobe have confirmed this is a bug that will be fixed in the next update.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.