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Error Message - cannot be multiply checked out

New Here ,
May 22, 2024 May 22, 2024

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I am getting error message that "cannot be multiply checked out" while adding/deleting any photo and save then save the file. 

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Community Expert ,
May 22, 2024 May 22, 2024

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Is this related to Adobe's RoboHelp product? If not you are asking in the wrong place. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
May 22, 2024 May 22, 2024

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Thanks for your reply. Yes, it is related to RoboHelp.

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New Here ,
May 22, 2024 May 22, 2024

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bikashmahapatra_0-1716376194703.png

 

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Community Expert ,
May 22, 2024 May 22, 2024

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Ok, start by telling us a bit about your environment - what version of RH (include the point version)? What source control is being used? What files are you including in source control and which are being excluded? Was this working before & now doesn't or has it never worked?

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Community Expert ,
May 22, 2024 May 22, 2024

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That message means someone else already has the file checked out. You will need to ask them to check it in.

 

I've never used RoboSourceControl, but if you open that application you should be able to see who has it checked out.

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Community Expert ,
May 22, 2024 May 22, 2024

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D'oh! Completely missed the RoboSource bit on that image!

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