Field-level Help possible with WebHelp?

[cdenicholas]

Hi All,

I'm trying to determine whether WebHelp supports field-level help, and between reading the online Help and the forums, I'm confused. The online help states "WebHelp window support is only available with the context-sensitive Help API." Does that mean that WebHelp doesn't officially support field-level help? I'm sure we can implement field-level help with some creative programming, but I'm not sure of the requirements.

Is the CSH API required for field-level help? Or do we need only implement the solutions described on Peter's site detailing calling WebHelp? And the RoboHelp Office TechNote Calling Topics with Two Pane View?

I appreciate any assistance that anyone can provide!
want2bewiser

[Roger_N]

want2bewiser -

If you recall, field-level help was implemented by clicking on a Question mark icon on the top right in the title bar. Your cursor changed to a Question Mark and pointer, and clicking on a field, button or other control would evoke a popup.

You can duplicate that functionality, but the lions's share of the work would be on the developers. You can provide the small blurbs, but how it is called is up to them.

The API is useful if you might change topic ids often, or if you need a sort of map file, or if you just want a standard way of calling Webhelp into a certain window format. But you don't need the two-pane format instructions for 'What's This' help.

So, your developer will have to add a function to each page so that, if the user changes the cursor to a 'What's This' curson, and an object is clicked during this 'What's This' state, an explanatory popup will, um, pop up.

...Otherwise, everything behaves normally.

[Roger_N]

well, that was a duplicate post. this forum gets sticky sometimes....

[cdenicholas · Accepted solution]

Thanks Roger! That helps clear up some questions we had.

[inactiveforumnotifier]

Thanks Roger! That helps clear up some questions we had.