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Find and Replace showing different search results on Mac vs Windows

Explorer ,
Dec 20, 2024 Dec 20, 2024

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I'm on macOS 15, RoboHelp 2022.5. When I search for a particular string, I get a bunch of bogus search results—files that have been moved, renamed, or are no longer part of the project. If I try to open those links, RoboHelp prompts me to restart.

 

When my colleague searches using RoboHelp 2022.5 on Windows, he sees fewer, but correct, results.

 

I looked in Project Settings but I don't see anything that talks about reindexing. Do you have any suggestions?

 

macOS results (bogus):

Find and Replace - macOS.png

 

Windows results (real):

Find and Replace - Windows.png

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correct answers 1 Correct answer

Community Expert , Dec 20, 2024 Dec 20, 2024

The contents of the .rh folder can be deleted with the project closed 

 

Have you both tried checking out fresh copies?

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Community Expert ,
Dec 20, 2024 Dec 20, 2024

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The same project and no source control involved?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Explorer ,
Dec 20, 2024 Dec 20, 2024

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The same project. Source control is Git and Bitbucket. .rh folder is on the .gitignore list so I assume I need to delete something in there. The directory with the word "cache" in its name is awfully tempting.

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Community Expert ,
Dec 20, 2024 Dec 20, 2024

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The contents of the .rh folder can be deleted with the project closed 

 

Have you both tried checking out fresh copies?

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Explorer ,
Dec 20, 2024 Dec 20, 2024

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Deleting .rh/.username.db.json and .rh/.username.fr.cache has resolved the issue. Thank you!

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