handful of help topics won't publish to server

[goLobos]

I have a handful of help topics that do not publish along with the rest.

I have to manually copy them to the server

These topics show in the Topic List.

I've even tried importing them multiple times to see if that fixes it

And it is always the same handful that don't publish

FWIW:  I had to rebuild my project file in late November and the problem occurred after that

[Jeff_Coatsworth]

What version of RH? All patched up? Are the topics present when you generate to a local drive? If so, then it's something to with the transfer (publish) action. Probably it will be old copies cached on the published location; clear everything out & re-populate again.

[goLobos]

Version - 2019.0.14

Patched - how would I know?  I clicked on Help/Updates but nothing appears to have happened

Topics present when generate locally - not when I generate.  They only appear in the Topic List

[Peter Grainge]

Try deleting the whx folder from the server and then publish again. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Peter Grainge]

Did you try this?

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[goLobos]

I did not.  Given the files only appear in my Topic list and not when I publish locally, I figure the problem is local, not on the server.  Wrong assumption?

[Jeff_Coatsworth]

Hang on - I think you've gotten some terms mixed up; when you generate, you create output at a specified location on your local drive; when you publish, the action generates the output & does an FTP transfer to your webserver.
When you generate locally, are your topics all there in the output & working fine?

[goLobos]

NO, the topics are not in the local version of the generated help (sorry for saying PUBLISH)

But when I open the Topic list inside Robohelp, they do appear there

[Peter Grainge]

2019 new UI or classic? If new UI, are topics in the TOC?

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[goLobos]

How do I know whether new UI or classic?

Topics are not in TOC - I don't want them there

[Jeff_Coatsworth]

When you generate, is the output going into a \{project_name}\!SSL!\{output_type}\ structure or some completely different folder?

[goLobos]

FWIW - I am using the new UI

And when I add the topics to the TOC, there is NO option to hide them.

But the good news is they do publish.  So the original problem is solved and a new one is introduced - HIDE these topics in the TOC is not an option.  Unless you have any insight as to why I don't have that option?

[Peter Grainge]

I'm pretty sure the Hide option is covered in the topic I linked to. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[goLobos]

As you can see I have an abbreviated version of the Properties window and it does not have a HIDE checkbox

[Peter Grainge]

This is the new UI. RRH2022 The User Interface (grainge.org)

If it looks like that, it is the new UI and topics have to go in the UI. There's a Hide option so that the end user doesn't see it there.

If that is the issue, see RH2022 The Table of Contents (grainge.org)

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Peter Grainge]

Wrong assumption. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Amebr]

As you're using RH2019, you'll need to double-click on the table of contents file to open it as a tab in the middle panel of the RH interface, then in the Properties panel on the right-hand side of the interface, you'll find the "Hide in output" checkbox.

[goLobos]

FWIW - there is no HIDE option.  Anywhere.  No where.  No how. 🙂  In the PROPERTIES panel, I have General, Search, Style Sheets, Index,  SeeAlso, ConditionTags, FileInfo   When I expand GENERAL, I see Title, FileName, Author, Description, MasterPage, Language, Status, MapIDS.   That's it.  No HIDE

[Peter Grainge]

What you are describing are Topic Properties. As @Amebr has explained you need to open the TOC in the centre panel.

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Peter Grainge]

Double click the Table of Contents where shown and hold your mouse to the left of the chevron to show the menu. You can also double click the TOC, where it shows 2019 Test.

That will open the TOC in the middle. Click on any item and you will see Hide in Output on the right.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.