How to handle multiple iterations in the review process

[JamesJim]

I am new to RoboHelp (just got an evaluation of RH 2020). My experience with previous tools has been that during the review process, the author and reviewer go back and forth several iterations before the document is finished. Do you have any recommendations for how to do with the RH? After the reviewer has submitted comments, the author makes changes and after fixing each item, clicks the "Resolve" button. Normally, reviewers want to see their original comments and then look at the newly edited topic to make sure all the changes are correct. But once the author clicks the Resolve button, the comment goes away. Is there a better way to handle review iterations?

~Jim

[Peter Grainge]

Not at the moment. I get the point but there would need to be a different dialog that makes clear what has been actioned or not and what is new. All possible but not there in this first iteration of the review process.

I suggest you follow this link to request features. https://tracker.adobe.com

Post the link to your feature request in this thread and others can vote for it. The more people who do so, the higher it gets prioritised.

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See www.grainge.org for free Authoring and RoboHelp Information

[JamesJim]

OK thanks I will do that. But given how the software works now, are there any suggestions for how to handle this multiple iterations?

[Peter Grainge]

Not using that feature. If you create a PDF the comments can be used. 

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

[JamesJim]

ok good idea. Thanks.

[Peter Grainge]

Jim - Please contact me via my site. I would like to set up a simple test between us. Perhaps more of what you want can be done.

________________________________________________________
See www.grainge.org for free Authoring and RoboHelp Information

[JamesJim]

Peter, I just sent you an email so we can run a test.