Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

index popup list shows three items with same name

New Here ,
Oct 22, 2025 Oct 22, 2025

Hi I'm using Robohelp 2022. I added a keyword to an existing index. Then I
added a one page topic and two topics that were bookmarks inside a different
page. I then generated the .chm file. under Microsoft HTML Help.  Next, I opened the .chm file, went into the
index and double clicked on the keyword. It showed a popup list with three
items. The three items had the same name so I could not tell which topic they go
to unless I duble clicked on the individual items to see what they are.
I went back in author mode and edited the topic
properties under the index keyword and it had no effect on the name that showed
up in the popup list. How can I change the names in the popup list?

 

Here is the topic popup list in qustion.

 

powerbuilder_3750_0-1761159058966.png

 

109
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 22, 2025 Oct 22, 2025
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 22, 2025 Oct 22, 2025

One thing I forgot to mention is that I just converted this project from Robohelp 2019 and I'm in the process of fixing things up inside the  project.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 22, 2025 Oct 22, 2025

This is what the index looks like in author mode.  I'm expecting these names to show up on the popup list in the original post.

powerbuilder_3750_0-1761167363690.png

 

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Oct 22, 2025 Oct 22, 2025

Also this issue occurs whether I hae just converted the project or I delete and recreate the index key and add the  three topics to it and update the properties for the topick entries on the index.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 23, 2025 Oct 23, 2025

I'm not sure and it is donkies years since I worked on a CHM. 

 

Can you share the project? If you can, then see the Contact page on my site and send the project as instructed there. Do make sure you include a link to this thread and please do not email the project direct.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 10, 2025 Nov 10, 2025

I could not get the popup list items to be unique.  Going into properties for these in the RH 2022 IDE and changing the name did not help.  As noted above this is a problem with some help file conversions from Robohelp 2019 as in my case.

 

Instead, I recast the popup list items as a series of subkeyword under a single keyword.  Each of these is associated with one topic.  Note that it is crucial that the keyword gets it's own topic otherwise the entire entry doesnot show up in the generated .chm file.  Also it is possible to set up a second level of subkeywords under a subkeyword and these will show up in the Microsoft HTML Help .chm file.  Again the first level subkeyword and each of the second level subkeywords *MUST* have a topic associated with it for it to show up in the generated .chm file.  From the end user perspective this is a workable alternative solution.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 10, 2025 Nov 10, 2025
LATEST

CHMs are such antique tech these days that I can't even recall if those sort of popups were unique to the topic name or just to the help file in general.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp