Reinstalled RoboHelp 2019 Classic and now getting error in ehlpdhtm.js when opening Topics

[Lili_Lyddon]

I got a new computer and installed RoboHelp 2019 Classic. When I create a CHM file and try to open it I get:

An error has occurred in the script on this page.

Line: 1593

Char: 6

Error: Expected ";"

Code: 0

URL: mk:@MSITStore:c:\ProMax\Help\en\ProMax.chm::/ehlpdhtm.js

Works fine on old computer RoboHelp 2019 ver 14.0.12.0

CHM from old computer opens fine on new computer. New computer RoboHelp 2019 ver 14.0.0.006

Maybe i need to update somehow?

Thanks

[Jeff_Coatsworth]

You're probably missing the antique CHM compiler exe - it no longer is shipped anymore. Search around the forum to find a link to a download site (even MS doesn't distribute it anymore).

[Peter Grainge]

Reinstalling Classic should reinstall the compiler. The issue could be not having the updates to your version. See if support can help you. See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. The email link tcssup@adobe.com is recommended as it reaches a team dedicated to Technical Communication Suite products including RoboHelp.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Lili_Lyddon]

So they don't really seem to want to help me with 2019 (sent email to tcssup@adobe.com). I get it, I just can't update at the moment. If it is the compiler I wonder if i could just copy the necessary files from the "good" installation with 14.0.12 over to the "bad" installation. If it is a dll then I guess i would have to register that Not sure if that would work. I don't know which files it is unless it is "Compilation.dll"  or "CompiledHtmlFile.dll". I see those in the RoboHTML folder.

[Jeff_Coatsworth]

Was RH2019 bought as a subscription? If so, I think the installers and patches are accessible via your account. If it's just the HTMLHelp installer, DM me - I think I have a copy of the htmlhelp.exe installer kicking around.