RH UI vs Output CHM Index Mismatch

Report · Jul 18, 2023

I have a project migrated from X3 to 2022. Just noticed an unexpected disagreement (?) between what shows in the Author/Index panel and the generated Microsoft HTML Help preset. Note that the CHM actually shows more than the Index panel. Anyone has an idea of how this can happen?

First, what I see in the RH Index panel:

And, this is the running CHM generated:

Thanks.

Report · Jul 18, 2023

It's possible there's some conflict between the old way of doing index entries and the new way. Can you open the topic in RH that should have the 'coils' index entry, switch to code view and post the contents of the <head> tag so we can have a look?

Report · Jul 19, 2023

<head><link rel="stylesheet" type="text/css" href="../_rhdefault.css"/>
<meta http-equiv="Content-Type" content="text/html; charset=WINDOWS-1252"/>
<meta name="date" content="06 19, 2001 12:48:10 PM"/>
<meta name="generator" content="Adobe RoboHelp 2022"/>
<title>Inserting Coils</title>
<link rel="StyleSheet" href="../assets/css/oastyles.css" type=""/>
<meta name="rh-index-keywords" content="adding:coils,coils,inserting:coils,negated coil,negative transition,not output coil,one shots,one-shot coil,output coil,positive transition,reset (unlatch) coil,set (latch) coil"/><meta http-equiv="X-UA-Compatible" content="IE=9"/><script type="text/javascript" src="../ehlpdhtm.js"></script></head>

Report · Jul 18, 2023

Is the topic that "coils" should find in the TOC?

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Report · Jul 19, 2023

Nope. It had occurred to me that this might be part of the problem. The referred-to topic is actually in a different chm file. So I have to figure out how to handle that situation (which is very pervasive in the projects I'm dealing with.)

Report · Jul 19, 2023

Is this a merged help scenario?

Report · Jul 19, 2023

I've seen reference to "merged" indices but, except for the obvious meaning, I have no understanding of it. The projects I'm working on have been migrated from RH X3 so any merging that may have happened were either in the orginal scheme OR done auto-magically during my upgrade/migration path. I can say, however, that my projects have a plethora of what I'll call "external links" where the target is a topic in a separate chm file.

Report · Jul 19, 2023

I can't help for a couple of days but I'm pretty sure there was a thread on this issue a couple of months back.

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Report · Jul 20, 2023

Thanks. I'll be interested in anything you find on this general subject.

Report · Jul 19, 2023

Oh. If you have multiple chm files contributing to a larger help file, then no, you won't see the index entries from one project listed in another project. You'll only see the combined index in the output when all the chm files are in the expected place.

Peter has several comprehensive guides on merged help. Here's a link to the New UI version, but you can also go and look at the Classic ones (for web based and chm).

https://www.grainge.org/pages/authoring/merging_webhelp/merging_method_new_ui.htm

Report · Jul 19, 2023

I should also note that my reply assumes you have multiple projects and generate a chm from each.

If this is not the case, and all your topics are in a single project, then what I've said doesn't apply and the problem is elsewhere.

Report · Jul 20, 2023

I have separate CHM projects. Thanks.

Report · Jul 20, 2023

I have separate CHM projects. Thanks.

In that case the behaviour is as expected. You won't see index entries from other projects in the Robohelp index editor. You only see index entries from the project you currently have open.

Report · Jul 23, 2023

If I have understood correctly with my jetlagged brain, the issue is links to topics in other CHMs. If that is the case, then see Solved: In HTML Help, how to link to remote topic (a topic... - Adobe Support Community - 12914644

Otherwise please correct me.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.