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RoboHelp 2019 Classic Installation

Explorer ,
Mar 06, 2023 Mar 06, 2023

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Where can I find a download of that version?

Further, is there a separate installation for 2019 Classic vs Reimagined?

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correct answers 1 Correct answer

Community Expert , Mar 06, 2023 Mar 06, 2023

@Jeff_Coatsworth I see it as suggesting one installer installs both, hence no choice. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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Yes there are 2 installers - one for Classic & one for New UI. Your subscription entitles you to both (and 2020 and 2022 also).
I think (because I'm not on a subscription version) you just log into your Adobe account and they are available in there someplace.

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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@Jeff_Coatsworth Are you sure? I thought it was one installer that installed both versions.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Explorer ,
Mar 06, 2023 Mar 06, 2023

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Hi Peter,

I installed 2019 but it comes up in reimagined mode and due to experimentation, I believe you cannot upgrade from hhp/mpj projects to 2019 reimagined.  Another possibility would be to somehow "switch" modes while in 2019, but I don't know if that's possible;  I certainly don't know how if it is!

Barry

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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@Peter Grainge 100% sure? - nope, but the fact that @BarryMV didn't seem to get a choice when installing indicates that there are 2 flavours out there.

[Edit - yup - 100% wrong - 1 installer gets you both flavours in separate folders - although still not sure if you end up with 2 shortcuts on your desktop or just one for the New UI]

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Explorer ,
Mar 06, 2023 Mar 06, 2023

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I can't swear I had a choice during installation.  However, I've been dealing with 2019 and 2022 (and x3) for the last week or so, and I do know that at one time I was able to start 2019 by double clicking on a sample XPJ file and, alternatively, using the same installation, was able to bring up a reimagined environment by doing the same to a sample rhpj project.  So my money would be that 2019 goes both ways, as it were.  But now I have no xpj-based example project to launch from.

 

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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@BarryMV @ do you see in the Windows Start menu for 2019?

 

I see two folders. Adobe RoboHelp Classic 2019 and Adobe RoboHelp 2019. 

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Explorer ,
Mar 06, 2023 Mar 06, 2023

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I feel foolish, but I don't see any Start menu.  When I launch directly from the RoboHelp.exe, I see this

BarryMV_0-1678134496220.png

And the menu area looks like this:

BarryMV_1-1678134527666.png

 

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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The Windows Start menu bottom left. 

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

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Community Expert ,
Mar 06, 2023 Mar 06, 2023

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@Jeff_Coatsworth I see it as suggesting one installer installs both, hence no choice. 

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Explorer ,
Mar 06, 2023 Mar 06, 2023

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That it!  I see 2 options: one for 2019 and another for 2019 Class.  Many thanks!

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Explorer ,
Mar 06, 2023 Mar 06, 2023

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Thanks, Jeff.  I don't yet have a subscription; I am doing the 30 day trial.  I have an ancient large set of MPJ (circa RH X3) projects that I want to make current.  I am in the second week of figuring out how to do that.  I have been able to download the RH2019 Classic with prior help (ie a link) from one of the adobe support people, but I have apparently lost that link and am wondering where I might go to get it!  With that installation I proved that it was possible to convert an X3 project to a (2019) XPJ project, then upgrade to RHPJ (via 2022).  I know it sounds crazy, but that's my task.  So, short of re-engaging online Adobe help, I thought I'd see if there was a known trick to get at previous versions on a Trial License.  Thanks, again.  Barry

 

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