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Robohelp 2020 duplication of asset folder in the output file

ANJIL30206801slhq
New Here ,
May 31, 2023 May 31, 2023

In the Robohelp 2020 and 2022 project files, after generating output there is a files or output duplication in the Asset of output folder in the name of download. Why? 

Find the Attached GIF for referance.

Please provide the solution....

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correct answers 1 Correct answer

David Kinyon
Explorer , Mar 14, 2025 Mar 14, 2025

I have been able to duplicate this problem, and I think I know what the problem is.

 

To duplicate the problem:

  1. Create a temporary Frameless preset.
  2. In the new preset, add a PDF to the Layout > PDF to Download option.
  3.  Generate output and note that the output contains the downloads directory with the expected PDF in it (and nothing else).
  4.  Return to the preset and delete the PDF from the PDF to Download option.
  5.  Regenerate ouput and note that the output still contains the download directory, but now wi
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Peter Grainge Community Expert
Community Expert ,
Mar 15, 2025 Mar 15, 2025

@David Kinyon Sherlock would be proud of you. I have marked your answer as correct as I have been able to duplicate the issue.

 

Please follow this link to report bugs or request new features. https://tracker.adobe.com. Post the link to your bug report / feature request in this thread and others can vote for it. The more people who do so, the higher it gets prioritised.

 

Nice work.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.
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