• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Robohelp 2022 Merged Project Header Logo Link Broken

New Here ,
Nov 21, 2024 Nov 21, 2024

Copy link to clipboard

Copied

Hi. I have recreated my frameless project into a merged format with parent and child project folders as instructed by experts. I have set up the parent shell to point to one of the child projects .rhpj file in the Default Topic. Everything seems to work fine--the output launches the correct starting page. However, I have a header logo that should link to the Default Topic as defined in the child project that the parent project refers to in the  Default Topic field--essentially, when I click the logo in the header, I want to jump to the home page I have defined from the child project. The link doesn't work, says it can't find the file. Please advise. Thanks!

TOPICS
Output presets

Views

41

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 21, 2024 Nov 21, 2024

Copy link to clipboard

Copied

I suspect you have a relative path rather than an absolute path. I'll check in the morning.

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 21, 2024 Nov 21, 2024

Copy link to clipboard

Copied

As a note to your comment: I do not have Save output path as relative to project selected in any of my output presets. I have compared to your sample, and everything looks consistent. Something is clearly wrong, but I don't know what else to look for at this point. I do see (my Broken Links report) that I have broken links for all presets to a file at ../../contents/HOME.htm but I don't have such a file. Also, my output folder is separate from the source-project folders, but that should be okay, as you wouldn't always be generating output to your project directory if you're uploading to a separate server. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 21, 2024 Nov 21, 2024

Copy link to clipboard

Copied

Were you following Peter's merged help instructions from his site?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 21, 2024 Nov 21, 2024

Copy link to clipboard

Copied

Yes. As well as Matt Sullivan's Webinar as provided on Peter's page about setting up merged help. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 21, 2024 Nov 21, 2024

Copy link to clipboard

Copied

That's not what I am talking about. I am talking about the link from the logo. It has to be the path on the server, not the path as in the source. I'll explain more in the morning. 

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

  

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 21, 2024 Nov 21, 2024

Copy link to clipboard

Copied

Great. Thanks. If it's at all helpful ... when I click on the logo, the url indicates a link to the child project's .rhpj file, not to an actual html file from that child project. When I look at your sample MyMergeDemo files and output, your merged-project start page is an html file (as I woudl expect)--Child_One_Topic_One.htm from your child project as defined per the Default Topic. However, when I click on the logo in your sample, it brings me to Filter_Order.htm which is a file in your parent project, not the default file from the child--not sure why that is happening, but I want the logo to open to the same file as the merged-project home page. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
Nov 21, 2024 Nov 21, 2024

Copy link to clipboard

Copied

Also, the Image Path for the logo in my frameless setting looks the same as yours, with no path, just the logo filename--not sure what the actual path looks like in the code, but the logo displays fine; it's the link to the page that I want displayed when the link is clicked that isn't working. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Nov 21, 2024 Nov 21, 2024

Copy link to clipboard

Copied

I will check as I said but thinking about it you shouldn't need to define a path from the icon, it should go to the default topic when left blank as far as I recall.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

  

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
48m ago 48m ago

Copy link to clipboard

Copied

If the default topic is to be from a child project, you define the project as shown. Then when the merge opens the default topic set in that child will be displayed. 

 

image.png

 

Without doing anything more, when you click the logo, that will take the user to the same default topic. There is an option to specify a different location.

 

image.png

 

Hover your mouse over the information icon and it explains it is an option. You want the logo to go to your default topic so just leave that field blank. It's blank in the demo.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

 

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
10m ago 10m ago

Copy link to clipboard

Copied

Thanks. But I have done exactly as you describe as I have followed your tutorial and checked and rechecked. It still does not work--the browser address bar shows it as if it the link is to the rhpj file--it does not translate it to the html file from the child's Default Topic. Your sample converts it to an html page; mine isn't doing that. I am also finding that other links from one child project to another are not working. I have reworked them numerous times using your instructions creating the links using Local FIles and am at a loss.  

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
6m ago 6m ago

Copy link to clipboard

Copied

"If the default topic is to be from a child project, you define the project as shown. Then when the merge opens the default topic set in that child will be displayed." 

 

The default topic is displaying correctly when the help system is launched. And the logo displays correctly. The breadcrumbs work fine to take me to the default homepage. But the logo link is not converting the rhpj file to the  html topic. I did notice in your sample that the logo does not open the default page of your sample help system; it opens the page you have in the parent. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
a minute ago a minute ago

Copy link to clipboard

Copied

LATEST

It is also opening the error message in a separate tab, as if the link target was New Window; it is not. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Resources
RoboHelp Documentation
Download Adobe RoboHelp