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Question

Robohelp 2022 Merged Project Header Logo Link Broken

Forum|Forum|1 year ago
November 21, 2024
9 replies
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Hi. I have recreated my frameless project into a merged format with parent and child project folders as instructed by experts. I have set up the parent shell to point to one of the child projects .rhpj file in the Default Topic. Everything seems to work fine--the output launches the correct starting page. However, I have a header logo that should link to the Default Topic as defined in the child project that the parent project refers to in the Default Topic field--essentially, when I click the logo in the header, I want to jump to the home page I have defined from the child project. The link doesn't work, says it can't find the file. Please advise. Thanks!

Output presets

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Peter Grainge

Adobe Expert

I have added the solution to https://www.grainge.org/RoboHelp/Merged_Help/Merging_New_UI.htm along with a demo of it working.

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Peter Grainge

Adobe Expert

In the demo you will find the same issue. I'm pretty sure it used to work and have taken that up with Adobe. I will add something to the instructions on my site.

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G

Gina39036576znwoAuthor

Known Participant

Thanks, Peter, for your support.

Peter Grainge

Adobe Expert

It just occurred to me. When you create the cross project links, you are creating them within the source files rather than browsing to the output files aren't you? If you are, then the name of the output folder doesn't come into the issue.

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Gina39036576znwoAuthor

Known Participant

Yes. I am linking within the source content across children, not linking to the ouput.

Peter Grainge

Adobe Expert

It used to work so I will log a bug with Adobe on that. However, in the URL field I just entered the correct path to the child project default target and that worked.

Open the output you have created and in the browser address copy the path, then paste it into the Header URL field. That is all I have done. Does that work?

Then subsitute the full path as it will be on the server where the help is located. Depending on where the help is published, it may need to be modified. Try the step above first to see if that fixes it for you.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Peter Grainge

Adobe Expert

Let me know if you are still having issues.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Peter Grainge

Adobe Expert

If the default topic is to be from a child project, you define the project as shown. Then when the merge opens the default topic set in that child will be displayed.

Without doing anything more, when you click the logo, that will take the user to the same default topic. There is an option to specify a different location.

Hover your mouse over the information icon and it explains it is an option. You want the logo to go to your default topic so just leave that field blank. It's blank in the demo.

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

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Gina39036576znwoAuthor

Known Participant

Thanks. But I have done exactly as you describe as I have followed your tutorial and checked and rechecked. It still does not work--the browser address bar shows it as if it the link is to the rhpj file--it does not translate it to the html file from the child's Default Topic. Your sample converts it to an html page; mine isn't doing that. I am also finding that other links from one child project to another are not working. I have reworked them numerous times using your instructions creating the links using Local FIles and am at a loss.

G

Gina39036576znwoAuthor

Known Participant

"If the default topic is to be from a child project, you define the project as shown. Then when the merge opens the default topic set in that child will be displayed."

The default topic is displaying correctly when the help system is launched. And the logo displays correctly. The breadcrumbs work fine to take me to the default homepage. But the logo link is not converting the rhpj file to the html topic. I did notice in your sample that the logo does not open the default page of your sample help system; it opens the page you have in the parent.

Peter Grainge

Adobe Expert

I will check as I said but thinking about it you shouldn't need to define a path from the icon, it should go to the default topic when left blank as far as I recall.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

Peter Grainge

Adobe Expert

That's not what I am talking about. I am talking about the link from the logo. It has to be the path on the server, not the path as in the source. I'll explain more in the morning.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Gina39036576znwoAuthor

Known Participant

Great. Thanks. If it's at all helpful ... when I click on the logo, the url indicates a link to the child project's .rhpj file, not to an actual html file from that child project. When I look at your sample MyMergeDemo files and output, your merged-project start page is an html file (as I woudl expect)--Child_One_Topic_One.htm from your child project as defined per the Default Topic. However, when I click on the logo in your sample, it brings me to Filter_Order.htm which is a file in your parent project, not the default file from the child--not sure why that is happening, but I want the logo to open to the same file as the merged-project home page.

G

Gina39036576znwoAuthor

Known Participant

Also, the Image Path for the logo in my frameless setting looks the same as yours, with no path, just the logo filename--not sure what the actual path looks like in the code, but the logo displays fine; it's the link to the page that I want displayed when the link is clicked that isn't working.

Jeff_Coatsworth

Adobe Expert

Were you following Peter's merged help instructions from his site?

G

Gina39036576znwoAuthor

Known Participant

Yes. As well as Matt Sullivan's Webinar as provided on Peter's page about setting up merged help.

Peter Grainge

Adobe Expert

I suspect you have a relative path rather than an absolute path. I'll check in the morning.

________________________________________________________
My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

G

Gina39036576znwoAuthor

Known Participant

As a note to your comment: I do not have Save output path as relative to project selected in any of my output presets. I have compared to your sample, and everything looks consistent. Something is clearly wrong, but I don't know what else to look for at this point. I do see (my Broken Links report) that I have broken links for all presets to a file at ../../contents/HOME.htm but I don't have such a file. Also, my output folder is separate from the source-project folders, but that should be okay, as you wouldn't always be generating output to your project directory if you're uploading to a separate server.

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