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RoboHelp 2022 not publishing to sharepoint

New Here ,
May 08, 2023 May 08, 2023

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When I try to publish to SharePoint, Robohelp downloads a text file and "about:blank shows up in Chrome.

I am using 2022.2.22

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Community Expert ,
May 08, 2023 May 08, 2023

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Is it working if you generate output locally?

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New Here ,
May 08, 2023 May 08, 2023

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Yes it does.

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Community Expert ,
May 08, 2023 May 08, 2023

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Ok, so what happens if you transfer that aspx output to the SP site? (outside of RH)

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New Here ,
May 08, 2023 May 08, 2023

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It's very strange because when I upload a project to SharePoint for the first time it works fine, but if I republish it again it's starts downloading .apex files to my local drive and it opens a tab in Chrome with nothing on it.

 

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Community Expert ,
May 08, 2023 May 08, 2023

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That sounds like something isn't configured right on the SP site - others have reported something similar when they go to look at a topic, it tries to download it instead of display it in the browser.

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Community Expert ,
May 08, 2023 May 08, 2023

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See if this thread helps. https://community.adobe.com/t5/robohelp-discussions/robohelp-2020-error-in-frameless-deploy-of-the-p...

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My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

 

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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