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Robohelp server and IIS combo

New Here ,
Dec 07, 2021 Dec 07, 2021

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Hello, I am new to robohelp and seeking help to clarify the robohelp system requirements. It is not very clear in the robohelp documentation if Tomcat is a mandatory requirement for robohelp to function. Can I use robohelp server with only IIS without Tomcat?

Thanks much

Alan

 

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Advisor ,
Dec 07, 2021 Dec 07, 2021

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Hi, Alan

Yes, Tomcat is required. In previous versions to RoboHelp Server 11, there was a way to have Tomcat redirect to IIS. However, my understanding is that Apache (the open-source of Tomcat) no longer supports that arrangement. You will want to call Adobe Tech Support to clarify your own system needs.

John Daigle
Adobe Certified RoboHelp and Captivate Instructor
Newport, Oregon

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Community Expert ,
Dec 07, 2021 Dec 07, 2021

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See https://helpx.adobe.com/contact/enterprise-support.other.html#robohelp for your Adobe Support options. I'd recommend using the tcssup@adobe.com e-mail address as it reaches a team dedicated to Technical Communication Suite products including RoboHelp/RoboHelp Server.

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RoboHelp Documentation
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