RoboHelp Support Policy

[sasha_ollie]

Hi Everyone,

I wanted to know if my version of RoboHelp is supported.

I found this page of supported products of Adobe Products and technical support periods for my version they statted "Support Bug fixes and Security fixes for the current version (N) and Security vulnerability fixes for the previous major version (N-1). " 

I Dont understand if "major" means the release(2022 and 2020 are supported) or "major" is the update for the release meaning only 2022.5 and 2022.4 versions are supported.

If somebody can clarify it I will be very gratefull .

[Peter Grainge]

2020 and 2022 are supported including all the updates to those versions.

________________________________________________________

My site www.grainge.org includes many free Authoring and RoboHelp resources that may be of help.

[Jeff_Coatsworth]

Yes, major is the year part of the release version; minor is the patch level. So current [Nov 2024] major release is v2022, minor release patch 5.