My conpany has recently started using IBM Rational RSA and
appears to conflict with RoboHelp 7. Robohelp will only open
partially and then freezes only to thows a useless error. Has any
known conflicts between RoboHelp 7 and any IBM Rational software
been documented?
Need more info - what is the relationship of your RoboHelp to
Rational? Are you writing Help for Rational? Trying to call
generated Help from within Rational? Is it the IDE part of RSA
that's a problem? Are you using Rational for some type of
development source control?
I have various other custom programs that I update help files
for. I am not using RoboHelp in association with Rational at all. I
have been using RoboHelp for several years and last year we
upgraded to version 7. Have had Rational ClearCase and ClearQuest
for some time on PC but after installing Rational testing tools
RoboHelp became unusable and RoboHelp will not open at all. We are
moving to Rational ClearCase as our Source control but I don't have
RoboHelp using source control. Help files are checked out of source
to files on PC which RoboHelp uses as source and creates Generated
Help to a different file on PC.
The only thing I can think of at the moment is Java. Sounds
like Rational set a new path / installed a new version and RH is
either lost or unhappy with the version. Check your OS environment
variables, etc.
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