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TOC Disappears in Webhelp

New Here ,
Jan 25, 2019 Jan 25, 2019

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When I generate webhelp using RoboHelp HTML 10 the TOC initially appears. At the bottom of the Internet Explorer screen id the dialog to allow blocked content. When I click Allow the TOC disappears and the Search pane fills with nonsense text.

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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Are you completely patched up? RH10 is quite old now & needs patches to be able to display properly with browsers these days.

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New Here ,
Jan 25, 2019 Jan 25, 2019

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I ran updates and it says it is up-to-date?

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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What point version are you on? Was this working before for you & now doesn't?

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New Here ,
Jan 25, 2019 Jan 25, 2019

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This is my first build of this project.

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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Ok, that was the last version of RH10 all right. Without a lot of messing around with some JavaScript fixes that Adobe issued for RH11+ after that, you're going to be having a losing battle to get around changes in browser security. I would suggest getting a newer version (RH2019 is the latest - in 2 flavours - Classic and a completely new style) as a trial and load a copy of it & your project on another machine to test it out.

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Community Expert ,
Jan 25, 2019 Jan 25, 2019

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I suspect that in the Navigation settings in your output layout you have selected Pure HTML instead of DHTML.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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