Highlighted

Default tab in Responsive HTML

New Here ,
Mar 29, 2018

Copy link to clipboard

Copied

Hi,

When users are looking at our help, if they clicked on search, the next time they will open the help link, they drop into the search tab (which is shown empty).

I would like that users will go to the TOC tab every time the help is opened (help.mydomain.com) is there an option for that as a URL (like in filters)? Maybe an option to disabling the browser caching of this specific thing?

If no out of the box option available, would you recommend looking into scripts for doing that?

Thanks!!!

Views

151

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more

Default tab in Responsive HTML

New Here ,
Mar 29, 2018

Copy link to clipboard

Copied

Hi,

When users are looking at our help, if they clicked on search, the next time they will open the help link, they drop into the search tab (which is shown empty).

I would like that users will go to the TOC tab every time the help is opened (help.mydomain.com) is there an option for that as a URL (like in filters)? Maybe an option to disabling the browser caching of this specific thing?

If no out of the box option available, would you recommend looking into scripts for doing that?

Thanks!!!

Views

152

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Mar 29, 2018 0
Adobe Community Professional ,
Mar 31, 2018

Copy link to clipboard

Copied

To the best of my knowledge there is no built in option or known way of achieving what you want. It is, as you have realised, a browser caching issue There are various offerings on Google for that but from what I have been told, they don't always work well. One person I know of eventually found they had to get their web server configured in a certain way. I don't have the details.


See www.grainge.org for free RoboHelp and Authoring information.

@petergrainge

www.grainge.org for free RoboHelp & Authoring info. Use the blue Reply button at the top to help me help you.
The black Reply link nests replies and they sort out of order.

Likes

Translate

Translate

Report

Report
Community Guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Reply
Loading...
Mar 31, 2018 0