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Account Blocked and No Sale after unblocked

New Here ,
Jun 09, 2023 Jun 09, 2023

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Hi,

My account has recently been blocked and unblocked as a result of certain problems with AI-Generated Images. I create the image from a real life reference, and I upload the right MR when I submit it. Sadly, Adobe assert that it is based on a fictional character and that PR must be uploaded in its place.

 

Some of the photos were deleted by Adobe. After my account was unblocked, I received almost no sales even for other images that were not AI-Generated. Most of the time I received at least 5-6 sales each day. which seems odd.


Does anyone else have this problem, or am I the only one?

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Community Expert ,
Jun 23, 2023 Jun 23, 2023

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If accepted images were deleted, Adobe Stock may have received customer complaints about them.

High quality assets are required to protect Adobe's Stock's reputation.

 

Generative AI Requirements:
https://helpx.adobe.com/stock/contributor/help/generative-ai-content.html
===========
Model/Property Releases:
Real people = Model release signed by the human it is based on.
https://helpx.adobe.com/stock/contributor/help/model-release.html

Fake people = Property release signed by you as creator

https://helpx.adobe.com/stock/contributor/help/property-release.html

Hope that helps.

 

Nancy O'Shea— Product User, Community Expert & Moderator

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