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Account validation issue

New Here ,
Nov 19, 2022 Nov 19, 2022

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Whenever I sign in to my Adobe Stock Contributor account. I get a message saying "

Account validation issue" Could someone help me out with what does mean and what should I do to fix this?
Thank you so much in advance.
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Troubleshooting

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Community Expert ,
Nov 19, 2022 Nov 19, 2022

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Well, you should hit the contact-us link and you will get by e-mail Adobe's response, after some waiting time. 

 

These issues are triggered by Adobe actively halting sales from your account, either because they detected odd activity, like unusual high sales numbers or IP violation, when you uploaded items that are not your creations. There may be other issues that may trigger this, that are unknown to us.

 

There is nothing the community can do for you. Only Adobe has the information to the events that lead to this step, and they need to be grave enough to lock you out at least temporarily. After investigation, Adobe may or may not open your account again. But Adobe will not discuss publicly what lead to this decision.

ABAMBO | Hard- and Software Engineer | Photographer

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