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Hi, can anyone help please? i had my account deactivated in january after submitting around 5 years worth of work, solely dedicated for stock, i may have breached the guidelines for spamming (images nearly the same as each other but are different) which i understand now, but have messaged in numerous times, via the adobe online support, and emails, to get my library back online, originally i was told to be patient and wait, i waited and waited (about 4-5 months) and still nothing, i chatted with a agent recently who told me to fill the online form again regarding my problem, same as the others... i have recieved file complaint / case numbers , but that's as far as it's got... i am nearly 10 months in and my account still deactivated, with 5 years worth of work, just sitting there. please please please can someone from adobe help?
kind regards
Scott
Sorry, but we are contributors like yourself on this forum, and we can not be of help. The fact that you have more than one case number may be part of the reason for the delay, as opening up new tickets for the same issue can disrupt the flow of Adobe's investigation.
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Sorry, but we are contributors like yourself on this forum, and we can not be of help. The fact that you have more than one case number may be part of the reason for the delay, as opening up new tickets for the same issue can disrupt the flow of Adobe's investigation.
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January was 9 months ago. I think you have your answer. If Stock hasn't unblocked your account by now, it's probably been permanently terminated. Find other things to work on. Submit to other services.
Good luck.
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Adobe does not read this and they won't discuss your case publicly. We fellow contributors can't help. You will probably need to look for a different platform.
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