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After the status of the money transfer to PayPal became "Done", the money was returned.

Participant ,
Aug 13, 2024 Aug 13, 2024

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Hello and thank you for your help.

Let me explain,

I live in Egypt, I did the W-8 tax form and it was accepted, so I then created a PayPal account and chose it as "Personal"I made a special email for it, let's say "example@gmail.com" ,Then I went to Adobe Stock and made a payout and chose that I am not a US tax resident "because I am in Egypt", then I entered the email which is "example@gmailcom".

I waited about five days until the payment status on adobe stock changed to "payment done". 

 

I know that the money is no longer in Adobe Stock's possession or control, the money did not arrive in PayPal so I waited about 3 days.To my surprise today, the money suddenly returned to Adobe Stock again.

 

What happened?

What could be the problem? Is it the tax form "knowing that it written as valid"? Or are there restrictions on PayPal Egypt? “Knowing that I did not link PayPal to a bank account, I intended to withdraw first and then I was going to link it after the money arrived in the PayPal wallet"

Or the problem is that I have to enter the iD/handel of PayPal not the email i created the PayPal account with? "Example@gmail.com"

Or is the problem with my choice of "Personal" when creating the account?

 

I don't really know, if you have some information about PayPal on Egypt, it will be good too!

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Contributors , Troubleshooting

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Community Expert ,
Aug 13, 2024 Aug 13, 2024

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Clearly, the problem is with your PayPal Egypt account. You'll have to contact them to see what the problem is. 

 

Jill C., Forum Volunteer

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