• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

AI images published as photos intead of illustrations

Community Beginner ,
Jul 11, 2023 Jul 11, 2023

Copy link to clipboard

Copied

Hi everyone, 

 

My account was blocked a month ago due to submitting files as photos instead of illustrations. I removed all wrong files and uploaded them again as illustration following the guidelines. But now I have been published several files, and they labelled them as photos (when I am sure I uploaded them as illustrations with the tick marked as AI, all of them).

Is that something adobe is doing right now, publishing some as photos instead of illustrations?

 

Thank you very much in advance!

TOPICS
Troubleshooting

Views

194

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 11, 2023 Jul 11, 2023

Copy link to clipboard

Copied

Yeah, I've noticed a few times too that photos publishing in the Illustrations tab, even though I've specified exactly that they are photos. I wrote to support about it, but they didn't give me a correct answer or didn't understand me.

And now my account is blocked (I don't know the exact reason yet).
But I've also seen what you're talking about, so maybe it's a bug. I don't know

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Jul 11, 2023 Jul 11, 2023

Copy link to clipboard

Copied

You must select file type "Illustrations", not "Photos" in the File Type drop down box on the Uploaded Files page before your submit. I suppose it is easy to make a mistake since AI assets as well as Photos are usually uploaded in jpg format, and I believe the selection defaults to Photos. Many users have been trying to game the system and get their assets moderated faster by claiming that they're Photos rather than Illustrations. 

Jill C., Forum Volunteer

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 11, 2023 Jul 11, 2023

Copy link to clipboard

Copied

It was selected "Illustrations on all files". However, when the files were approved, they appeared on my photos tab instead of on the illustration tab. That is my question. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 11, 2023 Jul 11, 2023

Copy link to clipboard

Copied

This seems to be a massive bug and a possible cause of "accidentally" blocking accounts. We were discussing this in Adobe Discord chat today. You're not the only one with a problem.

I hope the moderators will verify this information, pass it on to the tech department and Adobe fix it asap.

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 12, 2023 Jul 12, 2023

Copy link to clipboard

Copied

I hope they can address this then. Could you please send me the Adobe channel for discord? The link above doesn't take me there. 

 

Thank you very much for your response anyway 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Jul 12, 2023 Jul 12, 2023

Copy link to clipboard

Copied

LATEST

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines