All my videos and pictures were not accepted, I need to why

[Luichi Tejeda]

Hello,

I do need to know whats is happning, the "Common issues that can impact the technical quality of images include exposure issues, soft focus, excessive filtering or artifacts/noise" does not apply to any of my videos and picture. All of them have profesional quality. There's no noise, blur, exposure, focus problem.

It is imposible that ALL of them have problem.

Please I need someone to explain me what is happening not to continue waisting time.

Luichi Tejeda

[Jill_C]

You'll have to upload a few of the rejected images here to receive feedback from the community members.

[Luichi Tejeda]

Thanks Jill, it does not upload, the maximum size is 47 MB and almost all of them are over 300 MB

[Jill_C]

you'll have to downsize them a bit

[Abambo]

You are talking about videos and images. Your images are never 300Mb, when submitted. Video may be, but let's see the images first. 

[Luichi Tejeda]

Thanks Abambo, the video are 4k, the picture also are 4k size, JPG and H264 and compress them in adobe media encoder with the Adobe Stock 4k without audio. Let me show them, of course, more compress.

 

 

 These is a panoramic, obvious 

[Abambo]

Here, I would guess overexposure.

[Ricky336]

For the still shots, I dare say it has something to do with this:

When your image is enlarged, the quality of the pixels decreases. I assume this was taken on a smartphone camera or a camera with a small sensor, and therein lies the problem with small sensors. When enlarged, you can notice the pixels!

Hence, your quality rejection - quality breaks down when enlarged! Not sure about the video shots.

[Abambo]

Your video is not correctly framed: 1 and 2 are the centre of action, they should not reside at the border of the video frame for the whole action scene.

[Nancy OShea]

It is imposible that ALL of them have problem.

By @Luichi Tejeda

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Unless your equipment is damaged, it's unlikely they all have the exact same problems.

Technical Quality = includes ALL aspects that contribute to a photograph's visual clarity and accuracy. Composition, focus, exposure, lighting, color balance, contrast, and the absence of technical flaws like noise or artifacts.

Read the Contributor User Guide for more tips.

• https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
• https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html
• https://helpx.adobe.com/stock/contributor/user-guide.html/stock/contributor/help/photography-illustr...
• https://helpx.adobe.com/stock/how-to/tips-stock-image-acceptance.html

[Abambo]

Your assets have Quality issues, which is more than the stock text says. Do not think that the text is targeted to your assets. It only tells you the most common issues in all assets refused by Adobe. You need to post one or two here in the quality as submitted so that we can check trhem.

[Abambo]

It is imposible that ALL of them have problem.

By @Luichi Tejeda

Why not?

If you are new to stock, you should consider these resources: https://helpx.adobe.com/stock/contributor/tutorials.html
Please read the contributor user manual for more information on Adobe stock contributions: https://helpx.adobe.com/stock/contributor/user-guide.html
See here for rejection reasons: https://helpx.adobe.com/stock/contributor/help/reasons-for-content-rejection.html
and especially quality and technical issues: https://helpx.adobe.com/stock/contributor/help/quality-and-technical-issues.html

[Luichi Tejeda]

Could it be possible that the problem is, I'm in Dominican Republic but I loggin with the USA Adobe site? Also I put the address of my apartment in Miami? I don't think so because the problem is a Quality problem 

[Luichi Tejeda]

Also, what is Fotolia?

[Ricky336]

Also, what is Fotolia?

By @Luichi Tejeda

Fotolia is in the past; it was a stock site and no longer exists. Adobe Stock took it over.

[Ricky336]

Could it be possible that the problem is, I'm in Dominican Republic but I loggin with the USA Adobe site? Also I put the address of my apartment in Miami? I don't think so because the problem is a Quality problem 

By @Luichi Tejeda

This isn't an issue in this case.

[Luichi Tejeda]

Thanks Ricky

[Nancy OShea]

Could it be possible that the problem is, I'm in Dominican Republic?

By @Luichi Tejeda

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Nobody cares where you come from. You could be on the International Space Station (ISS). It would have no impact on Asset Rejections.