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Can't login with Chrome

New Here ,
Aug 12, 2023 Aug 12, 2023

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For some reason now every time I try to log in on Chrome to my contributor account it goes to where I select my email then immediately switches to a screen that shows the 12-week trend and flat out will not log in. Works fine on Edge. I haven't installed any additional plugins or anything.

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correct answers 1 Correct answer

Community Expert , Aug 12, 2023 Aug 12, 2023

If you're seeing the 12 week screen, you are logged in.

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Community Expert ,
Aug 12, 2023 Aug 12, 2023

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If you're seeing the 12 week screen, you are logged in.

Jill C., Forum Volunteer

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Community Expert ,
Aug 13, 2023 Aug 13, 2023

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For some reason now every time I try to log in on Chrome to my contributor account it goes to where I select my email then immediately switches to a screen that shows the 12-week trend and flat out will not log in. 


By @Robstercraw


What else do you want to see? To lift the confusion, you may document your situation with screenshots. But do not forget to redact private information (Adobe ID).

ABAMBO | Hard- and Software Engineer | Photographer

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