Can't Redeem Bonus

[DailyLifeImages]

I got this notification from adobe. but when i tried to redeem the code i recive this error.

What should I do now?

[RALPH_L · Accepted solution]

I suggest you do as it says. Contact Customer Support.

[DailyLifeImages]

Do you guys also got this notification?

[Abambo]

The error looks clear to me. The codes are localised. You need to be in the correct region to redeem the code. If your Adobe ID and your contributor account are in different regions, Check that. If that is correct, contact customer support and contributor support for a solution.