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Cannot log in to Adobe Stock Contributor account (phone verification not working)

New Here ,
Sep 21, 2025 Sep 21, 2025

Hello Adobe Community,

 

I cannot access my Adobe Stock contributor account.  

The website asks me to add a phone number to protect my account,  

but when I try to add my phone number, the system does not work  

and I cannot complete verification.

 

My account email [SENSITIVE INFO REMOVED BY MODERATOR]

My country: Uzbekistan  

 

Please, could a moderator or Adobe staff member help me verify my account  

or manually add my phone number?  

I need to access my contributor account to continue my work.  

 

  • Thank you in advance for your help!

 

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Troubleshooting
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Community Expert ,
Sep 21, 2025 Sep 21, 2025

This user-to-user web community is not a secure support channel for reaching out to Adobe.  Employees almost NEVER visit this space. And if they did, they can't discuss sensitive account matters in a public web forum for privacy reasons.

 

Also, please don't post sensitive personal information in a public web forum where it could be exploited.

 

Contact Stock Contributor Support: https://contributor.stock.adobe.com/contact

ATTN: Unaccepted Phone Number

 

Good luck.

 

Nancy O'Shea— Product User, Community Expert & Moderator
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Community Expert ,
Sep 21, 2025 Sep 21, 2025
LATEST

This is a case for customer care, as the phone number is attached to your Adobe ID, not your contributor account. Some users reported that it eventually worked after a while.

ABAMBO | Hard- and Software Engineer | Photographer
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