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How to contact costumer support ?

Community Beginner ,
Mar 01, 2024 Mar 01, 2024

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I have been sending emails to costumer-support@adobe.com but they never answer me, is there another way?

 

[moderator deleted link to wrong mail address]

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Troubleshooting

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correct answers 1 Correct answer

Community Expert , Mar 01, 2024 Mar 01, 2024

At risk of repeating myself,  I'm pasting my reply to your other post in a different forum.

 

@albertof45156068 

Adobe Stock Contributor Support has nothing to do with this web forum.  That's why nobody replied. 

 

Which post URL? 

Why now, after 5 YEARS, do you suddenly want it removed?

 

Although we can move some unanswered posts from public view if there's cause to do so, it's impossible to delete public content from the entire Internet. It's embedded in the ether now...

 

EDIT: Your posting

...

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Community Expert ,
Mar 01, 2024 Mar 01, 2024

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This is the wrong address if you need help as a contributor.

Are you contacting as a contributor or customer?

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Community Beginner ,
Mar 01, 2024 Mar 01, 2024

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Hi, thanks for answering my question, am a contributor in adobe stock.

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Community Beginner ,
Mar 01, 2024 Mar 01, 2024

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I made  a mistake in first comment, i have been sending emails to [Moderator deleted private information. Please do not post private information like e-mails and phone numbers]  and they never answer,

basicaly, i want to delete a post i made in 2019 but i can`t, i need help.

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Community Expert ,
Mar 01, 2024 Mar 01, 2024

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You want to delete a post from where?

Jill C., Forum Volunteer

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Community Beginner ,
Mar 01, 2024 Mar 01, 2024

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From this forum community.adobe.com/t5/stock-contributors-discussions/

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Community Expert ,
Mar 01, 2024 Mar 01, 2024

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I got a 404 page not found error for that link, so perhaps it's already gone...

 

Jill C., Forum Volunteer

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Community Expert ,
Mar 01, 2024 Mar 01, 2024

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I've “deleted” the 2 posts, as of your request, as there was no answer to the posts, that were of relevance. And anyhow, I suppose that the initial request was ill formulated. I suppose, as you are a contributor now, that you have solved your issues.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Beginner ,
Mar 01, 2024 Mar 01, 2024

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Thank you verry much, i appreciate it.

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Community Expert ,
Mar 02, 2024 Mar 02, 2024

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LATEST

You're welcome.

 

I've locked this thread now.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 01, 2024 Mar 01, 2024

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At risk of repeating myself,  I'm pasting my reply to your other post in a different forum.

 

@albertof45156068 

Adobe Stock Contributor Support has nothing to do with this web forum.  That's why nobody replied. 

 

Which post URL? 

Why now, after 5 YEARS, do you suddenly want it removed?

 

Although we can move some unanswered posts from public view if there's cause to do so, it's impossible to delete public content from the entire Internet. It's embedded in the ether now...

 

EDIT: Your posting history from 2019 shows only one post that was locked as a duplicate. It's been inactive for 5 years.  This is a non-issue.  PLEASE STOP DUPLICATING YOUR POSTS.

 

 

 

 

Nancy O'Shea— Product User, Community Expert & Moderator
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Community Expert ,
Mar 01, 2024 Mar 01, 2024

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quote

I have been sending emails to costumer-support@adobe.com  but they never answer me, is there another way?


By @albertof45156068

First, you made a typing mistake: costumers are not customers!

 

Second: as a contributor, you are not a customer, but a supplier. Customers are buying things, contributors are supplying things.

 

But neither contributor support nor customer support will intervene here on the fora. If you have a problem with the fora send me a PM and I will check what I can do. You can also send a PM to @Nancy OShea, as she too has the moderation privilege. You could also use the report link on your post and send a report to the moderation team.

Abambo_0-1709337690492.png

 

 

 

ABAMBO | Hard- and Software Engineer | Photographer

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