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I'm getting a sales notification but can't access the account

New Here ,
Aug 01, 2023 Aug 01, 2023

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I keep getting emails about my works being sold. But I can't login with the same email address. I have emailed many times about this. However, I could not reach anyone. I'm waiting for someone to support me.

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Contributors , Fotolia

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correct answers 1 Correct answer

Community Expert , Aug 01, 2023 Aug 01, 2023

Try using the Contact Us form on this page:

Contributors Contact (adobe.com)

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Community Expert ,
Aug 01, 2023 Aug 01, 2023

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Try using the Contact Us form on this page:

Contributors Contact (adobe.com)

Jill C., Forum Volunteer

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Community Expert ,
Aug 02, 2023 Aug 02, 2023

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What is the problem? Show a screenshot.

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