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Show what files are inside the ZIP file. There should be only 2 files:
- the .ai file
- the JPEG file
You may also try a different browser or the FTP option using FileZilla or equivalent. We had reports from users having difficulties with ZIP files and FTP upload worked fine.
https://helpx.adobe.com/stock/contributor/help/uploading-content.html
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I tried using Ai but still says, file.zip couldn't be uploaded because it is not a valid file type.
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May I repeat:
Show what files are inside the ZIP file. There should be only 2 files:
- the .ai file
- the JPEG file
Second point of my message:
You may also try a different browser or the FTP option.
So please be specific in what part of my message you comment. I have uploaded ZIP files, and it worked fine until now.
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You can't submit a template (AIT file). It is an invitation-only program. Details https://helpx.adobe.com/uk/stock/contributor/help/design-template-requirements.html
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Template files can't be uploaded by “normal” contributors.