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i was having this error for my every Ai art can someone tell me what reason for this

New Here ,
Feb 18, 2024 Feb 18, 2024

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Screenshot (25).png

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Contributor critique , Contributors , Fotolia , Troubleshooting

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Community Expert ,
Feb 18, 2024 Feb 18, 2024

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Is your asset the correct pixel size (at least 4 mega pixels)? Backgrounds should be high quality JPEG files, PNG files should have transparency. A background by definition, has no transparency channel.

ABAMBO | Hard- and Software Engineer | Photographer

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Community Expert ,
Mar 07, 2024 Mar 07, 2024

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Hi @Nishen354951213l4m ,

If there's not an issue with the image you're submitting, there's one with you Internet. If you're having intermittent issue with you Internet supply, or it is too slow or there's a ping or latency issue you will get that error message.

 

Best wishes

Jacquelin

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