It Says Payment Done But No Money Received In My Paypal ??

[Alok31261165bdqu]

I Know That This Must Be Posted In Adobe Stock ( Contributer ) Forum . But I Don't Get Any Answer There .. Let's See If anyone Can Help me Here... As A Contributor I Made Sales and I Requested A Payment Of 27.18 Dollers On TheThursday, July 13, 2023 and In My Payout History , It Says That Payment Done ..But I Have Not Received Anything Upon Checking My PayPal Account ... I Am Completely Sure That I Used The Right E-mail And I Am Completely Sure That I Didn't Make A mistake in Entering My Payout Information and This is Not My First Payment ...So What is The Problem ? ... The Support is responding to me with automated meaningless Replies !!!

[Abambo]

Contact PayPal and Adobe contributor support.  Contact contributor support only once, and wait a week or two. They are currently overwhelmed with requests from people, sending multiple requests for the same problem.

Payment done means that Adobe released the money, and it's on its way into your PayPal account. If PayPal refuses the money for a reason unknown to me, it will get sent back. For me, the delay between “Payment done” and the arrival of the money was always a day or two.

[Jill_C]

Are you sure it says "payment done" or is it still "pending"? Today is only working day 7 since you requested the payment, so it would be unlikely that Adobe would have processed it that quickly.   By the way, you do not need to capitalize EVERY WORD in your post!

[keith newman]

I a in the same situation here, having tried four times ovet the last year to withdraw money from Adobe stock i finally recieved an email stating funds had been set to my paypal account on the 28/06/2024 its now the 19/07/2024 and nothing has appeared. For a person like myself who is visually blind limited getting to speak to some one is near impossable.

KeithN

[Jill_C]

You can use the contact us link on your contributor page to send an inquiry directly to Adobe stock contributor support.

[Nancy OShea]

You should reach out to PayPal. Maybe your account can't receive royalty payments.

[Abambo]

If the status changed from pending to payment done, Adobe did hand over the money to your payment agent. It's the responsibility of the agent (in your case PayPal) to credit your account. If they can't, they will transfer the amount back to Adobe and Adobe will again credit your stock account with the money. This can take up to 30 days. You will need to contact PayPal to learn the refusal reasons. Depending on your region, you may need a different type of account.