My account was blocked

[resourceful_project6249]

My account was blocked due to suspicious activity, but I did nothing. I am just an author of images, why should I do any suspicious activity? Please unblock my account?

[RALPH_L · Accepted solution]

Have you tried using the "Contact us" link you are provided?
Nobody here in this forum can help you.

In answer to your question as to why you should perform "suspicious activity", this can help raise your assets to the top of searched for content.
Some common examples include:

• Fraudulent sales: This could involve using stolen credit cards or exploiting free trial subscriptions to license assets.

• Suspicious sales patterns: Accounts that suddenly experience an unusually high volume of sales may trigger investigations.

• Violation of intellectual property rights: Uploading copyrighted material or using other artists' names as keywords can lead to account suspension.

• Spamming or submitting similar content: Massively uploading similar assets or violating content guidelines may result in account suspension.

[muhammad_7751]

If your Adobe Stock account was blocked, it's likely that their system detected one or more activities that violate their contributor policies, even if it happened by mistake. One common issue is operating multiple contributor accounts to bypass upload limits or avoid previous bans—Adobe only allows one account per person. Another serious violation is engaging in fraudulent download activity, such as downloading your own assets or being linked to suspicious downloads in order to earn commissions unfairly. Additionally, accounts can be blocked if there are problems with identity verification, such as using incomplete or false documents, or failing to verify your identity properly. Even if you didn't intend to break any rules, these actions can trigger automatic blocks, so it's important to clarify your case directly with Adobe’s support team.

[Abambo]

 or avoid previous bans

By @muhammad_7751

So, explain to me: how can you avoid previous bans? You should avoid ChatGPT like answers here. That could lead to a ban on this platform.

Additionally, accounts can be blocked if there are problems with identity verification, such as using incomplete or false documents, or failing to verify your identity properly.

By @muhammad_7751

Your AI errs. There is no ID verification. Adobe abandoned this a long time ago. Your tax form identifies you, and that is enough.

[Abambo]

If your account has been suspended, there is nothing that this community of peers can do for you. You will need to contact Adobe contributor support via the link at “Contact us”. Adobe will answer via e-mail, so watch your spam folder. The answer may take some time, depending on the workload of contributor support and the complexity of the investigation. So be patient and do not spam the contributor support.