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Participant
November 18, 2023
Answered

My products do not appear in adobe stock searches and adobe stock indexes.

  • November 18, 2023
  • 3 replies
  • 467 views

Merhaba profilime 767
ürün yükledim.

Bu ürünler yalnızca kendi hesabımda görünüyor. Farklı tarayıcılardaki aramalarda, farklı doğrudan aramalarda veya anahtar kelimelerle aramalarda görünmüyor. Bu nedenle indirmeyi başaramadığımı düşünüyorum.

 

Destek için 3 kez form gönderdim ancak herhangi bir yanıt alınamadı.

Boşuna dosya yüklüyormuşum gibi çalışıyor.

 

 

This topic has been closed for replies.
Correct answer Abambo

You are located in Turkey, which is a restricted country where not all the assets are visible. This impacts you, when you want to check your assets, as seen by potential buyers. All of your accepted assets are open for sale in non-restricted regions, however. You can check that by changing the TR (for Turkey) country code in the URL with CA (for Canada).

3 replies

Jill_C
Community Expert
Community Expert
November 18, 2023

I was able to search for your 6 images and clicked through to your account which has 8 pages of assets. It appears that you're from Turkey, a country which requires additional vetting of images before they are displayed locally. However, potential Buyers in most every other country in the world will be able to view and license your images. (I'm located in the U.S.)

Jill C., Forum Volunteer
anilguzeyAuthor
Participant
November 18, 2023

Hello

 

I uploaded 767 products to my profile.

These products only appear on my own account. It does not appear in searches in different browsers, in different direct searches, or in searches with keywords. That's why I think I failed to download it.

 

I sent the form to support 3 times but no response was received.

It works like I'm uploading files in vain.

Abambo
Community Expert
AbamboCommunity ExpertCorrect answer
Community Expert
November 19, 2023

You are located in Turkey, which is a restricted country where not all the assets are visible. This impacts you, when you want to check your assets, as seen by potential buyers. All of your accepted assets are open for sale in non-restricted regions, however. You can check that by changing the TR (for Turkey) country code in the URL with CA (for Canada).

ABAMBO | Hard- and Software Engineer | Photographer
anilguzeyAuthor
Participant
November 18, 2023

Hello

767 I uploaded the product.

These products only appear on my own account. It does not appear in searches in different browsers, in different direct searches, or in searches with keywords. That's why I think I failed to download it.

 

I sent the form to support 3 times but no response was received.

It works like I'm uploading files in vain.